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Web CRM
The AXN Web CRM is a powerful, browser-based Customer Relationship Management solution seamlessly integrated with TallyPrime. Designed to help businesses manage their sales, marketing, and service operations from anywhere, it ensures you never miss an opportunity to convert leads into long-term customers.
Key Features & Benefits
Smart CRM for Growing Businesses
"From Lead to Loyalty — Manage, Track, and Grow Effortlessly"
✓ Maintain a complete database of leads, prospects, and customers in one place.
✓ Capture enquiry details, assign to sales executives, and set priority levels.
✓ View person-wise, product-wise, and status-wise lead summaries for targeted follow-ups.
✓ Record enquiry sources, expected closure dates, and follow-up history.
✓ Automatic reminders for pending follow-ups via SMS, WhatsApp, or email.
✓ Visual enquiry dashboard to track performance and conversion rates.
✓ Integrated payment tracking with past due reminders and outstanding summaries.
✓ Consolidated follow-up view for all pending customer payments in a single screen.
✓ Auto-reminders to executives and customers to speed up collections.
✓ Person-wise, product-wise, and region-wise enquiry and sales reports.
✓ Customer-wise outstanding and purchase history reports.
✓ "Most Enquired" product report to plan marketing and inventory strategies.
✓ Record job cards, material inward details, and complaints from customers.
✓ Generate and approve estimates with direct link to service invoicing.
✓ Real-time tracking of service status, material usage, and completion process.
✓ Access CRM features on the go through the mobile app for instant updates.
✓ Check-in/check-out at customer visits, record meeting notes, and upload photos/documents directly from mobile.
✓ Data syncs instantly with the web portal and TallyPrime.
✓ Allocate rights based on user roles for better security and control.
✓ Manage debtor group allocation, item group allocation, and entry permissions.
✓ Admin dashboard for performance monitoring and target setting.
✓ Direct entry for sales orders and invoices from the web portal.
✓ Receipt collection entry integrated with customer ledgers in TallyPrime.
✓ Statement sharing via WhatsApp, Email, or SMS.
Why Choose AXN Web CRM?
- 100% integrated with TallyPrime – no double data entry.
- Works from any browser – no installation needed.
- Real-time updates for better decision-making.
- Saves time, improves productivity, and boosts sales performance.
