For Enquiry
9787 633 633
Customer Feedback Management System
Collect Customer Feedback Automatically After Every Bill & Service
Our Customer Feedback System helps you automatically collect customer feedback after billing, sales, or service calls without any manual follow-up.
The system integrates with your existing billing or service software. Once an invoice is raised or service call is completed, a feedback link is automatically sent to your customer via SMS, WhatsApp, or Email.
Customers can quickly submit their feedback, and you get instant insights into customer satisfaction and team performance
Benefits of FeedBack System
No Manual Follow-ups
Track Team Performance
Increase Customer Retention
Improve Customer Satisfaction
Identify Service Issues Faster
Improve Service Quality
Seamless Billing Software Integration
No matter which billing software you use, our feedback system can integrate with it.
- Integrate with Any Billing Software
- Works with ERP, CRM, Service Software
- Auto send feedback after invoice generation
- No manual work required
How It Works ?
- Raise Invoice / Complete Service Call
- System Automatically Generates Feedback Link
- Feedback Link Sent via SMS / WhatsApp / Email
- Customer Submits Feedback
- Admin Receives Reports & Insights
Videos
Our Location
Contact Us
+91 9787 633 633
Monday – Friday: 7:00 am -8:00 pm
24/7 Emergency Service
Since
2011
* Our system intelligently displays questions based
Smart Dynamic Feedback Questions
- Category (Sales / Service / Support / Installation)
- Customer Rating (1 Star to 5 Star)
- Customer Experience
This ensures you collect relevant and meaningful feedback every time.
Example :
5 Star Rating
Ask for testimonial
3 Star Rating
Ask improvement suggestions
1-2 Star Rating
Ask complaint details
Key Features
✓ Auto send after billing
✓ Auto send after service call
✓ WhatsApp integration
✓ SMS integration
✓ Email integration
✓ Conditional question display
✓ Rating-based questions
✓ Custom question creation
✓ Conditional question display
✓ Engineer-wise performance
✓ Sales person performance
✓ Team-wise reports
✓ Branch-wise reports
✓ Customer Satisfaction Score
✓ Negative Feedback Alerts
✓ Rating Analysis
✓ Performance Reports
Perfect
Sales Teams
Service Companies
Software Companies
Hardware Service Providers
Support Teams
06
Support Centers
Turn Customer Feedback into Business Growth
Automatically collect feedback from every invoice and service call and make data-driven decisions to improve your business performance.
Start collecting smarter feedback with AXN Infotech Customer Feedback System.
Tirupur